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Internet & email

Use a browser’s main buttons

Browser designs differ, but their main controls have similar jobs. Practise with a familiar informational website before trying them during payments or important forms.

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Before you start

  • A working internet connection
  • A harmless website you recognise

Step 1 of 5: Open a page

Open your browser and click the address bar near the top. Type the website address and press Enter or Go. If you type a phrase instead, most browsers search for it; inspect the result before following a link.

Step 2 of 5: Go back and forward

Follow a link within the site, then choose the left-pointing Back arrow. Forward returns to a page you backed away from. These controls follow history; they do not necessarily undo a purchase, message or form submission.

Step 3 of 5: Reload thoughtfully

Use the circular-arrow reload control to request the page again when content seems outdated. Save or copy unfinished form text first. Avoid reloading during a payment confirmation, because the service may still be processing the request.

Step 4 of 5: Open and switch tabs

Choose the plus beside the tabs for a second tab. Visit another harmless page, then select the first tab again. The small cross on a tab closes that tab; the window’s close control may close all its tabs.

Step 5 of 5: Save a useful page

Use the star or the browser’s bookmark command to save a site you want to revisit. A bookmark saves the address, not an offline copy of its content. A Home button, when enabled, opens the configured start page.

Try it for yourself

Your small practice task.

Open two tabs, switch between them and return using Back.

Completing the guide records your progress here; it does not check your device settings.

A common question.

Does a padlock prove a site is honest?

No. A secure connection protects data in transit, but a dishonest website can also use it. Check the address and the organisation.

Official help, if you need it.

These links provide the product’s own instructions or relevant public guidance. Settings can differ by model and software version.