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Internet & email

Read and send email on your phone

Use a supported official app to read your existing account. Gmail’s add-account route works on iPhone and Android; menus and sign-in requirements vary between services.

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Before you start

  • Your existing email address and normal sign-in method
  • Wi-Fi or mobile data and a trusted test recipient

Step 1 of 5: Open an official mail app

Use your provider’s app from the official app store, or an app already on the phone that supports your provider. Check the app’s publisher; avoid unexpected sign-in links.

Step 2 of 5: Add the account

In Gmail, tap your profile picture > Add another account, then choose the provider. Follow its sign-in screens and any two-step check. If manual server details are needed, obtain them from the provider; do not bypass a certificate warning.

Step 3 of 5: Check the selected inbox

Look at the account address and open Inbox. Pull to refresh if the app supports it. Tap an expected message to read it, but verify any request for money, codes or account details through another contact route.

Step 4 of 5: Compose a short test

Choose Compose or the new-message symbol. Enter the recipient, a subject and a short message. Check the address before tapping Send. Reply answers a received message; Reply all may include everyone on its recipient list.

Step 5 of 5: Confirm sending and protect the phone

Look in Sent; if it is waiting in Outbox, check the connection. Ask the recipient to reply. Keep the phone locked and updated, because an unlocked mail app can provide access to account-recovery messages.

Try it for yourself

Your small practice task.

Send a short test and find the reply in the correct account.

Completing the guide records your progress here; it does not check your device settings.

A common question.

Will deleting on my phone delete it elsewhere?

Often yes with synchronised accounts. Read your provider’s behaviour before deleting important mail; different account types can behave differently.

Official help, if you need it.

These links provide the product’s own instructions or relevant public guidance. Settings can differ by model and software version.