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Before you start
- Bring your shopping and an accepted payment method.
- Choose a checkout that accepts cash if you intend to pay with cash.
A clear way through this guide.
We’ll show you one step at a time. When you’re ready, press Done — next step. You can go back or take a break whenever you like.
5 steps · Your own pace
Pay at a supermarket self-service checkout
Step 1 of 5: Start the checkout
Touch Start if shown. Follow the instruction for your own bags before placing them in the bagging area. Keep unscanned shopping on the other side.
✓ Step complete. You can practise it again.
Step 2 of 5: Scan one item at a time
Pass the barcode over the scanner. Wait for the item and price to appear, then put it in the bagging area. Avoid scanning again merely because you did not hear a beep.
✓ Step complete. You can practise it again.
Step 3 of 5: Handle loose items and corrections
Use the fruit or vegetable picture menu for unlabelled produce and follow weighing instructions. If an item appears twice, an age check appears or the machine stops, request assistance.
✓ Step complete. You can practise it again.
Step 4 of 5: Check and pay
Choose Finish or Pay. Check quantities, discounts and the total, then follow the card reader or cash-slot prompts. Shield your PIN and wait for payment confirmation.
✓ Step complete. You can practise it again.
Step 5 of 5: Collect everything
Take your receipt, change, card and bags. Keep the receipt until you leave; some stores use its barcode to open the exit gate.
✓ Step complete. You can practise it again.
Take your time. Next marks this step done.
You’ve finished this guide.
Every step is complete. You can come back and practise again whenever you like.
Your small practice task.
Try a small shop with three packaged items during a quiet visit.
Completing the guide records your progress here; it does not check your device settings.
A common question.
What if the machine says an unexpected item is present?
Pause and call the assistant. Moving items repeatedly can make the problem harder to resolve. You can always ask to use a staffed checkout instead.
Official help, if you need it.
These links provide the product’s own instructions or relevant public guidance. Settings can differ by model and software version.