Your progress is saved in this browser. There’s no timer.
Before you start
- A list of the devices where you read email
- An idea of how much mail and photo storage you need
A clear way through this guide.
We’ll show you one step at a time. When you’re ready, press Done — next step. You can go back or take a break whenever you like.
5 steps · Your own pace
Choose an email service that suits you
Step 1 of 5: Write down your priorities
Choose your main needs: a simple phone app, large attachments, fewer adverts, privacy controls or integration with services you already use. Separate essentials from features that only sound attractive.
✓ Step complete. You can practise it again.
Step 2 of 5: Check official plan details
Visit the provider’s own website and compare storage, advertisements, attachment handling and paid upgrade costs. Check whether email shares storage with photos or cloud files. Avoid treating a free account as unlimited storage.
✓ Step complete. You can practise it again.
Step 3 of 5: Look at recovery and security
Check whether the service supports two-step verification or passkeys, and how you recover an account. You need a recovery method you can maintain. An account is awkward to rely on if every recovery option uses a number you no longer own.
✓ Step complete. You can practise it again.
Step 4 of 5: Try a small task
Use a test account if the terms suit you. Send and receive a plain message, attach a small photo and locate Spam and Trash. Try the phone interface as well as the website before deciding.
✓ Step complete. You can practise it again.
Step 5 of 5: Move gradually
Keep the old account active while you update important contacts and service logins. Export or retain important messages using the provider’s supported tools. Confirm the new account works before cancelling any old service.
✓ Step complete. You can practise it again.
Take your time. Next marks this step done.
You’ve finished this guide.
Every step is complete. You can come back and practise again whenever you like.
Your small practice task.
Write three essential features and compare two providers against them.
Completing the guide records your progress here; it does not check your device settings.
A common question.
Do I need to change my address now?
No. If your current provider meets your needs, improving its security and organisation may be easier than moving accounts.
Official help, if you need it.
These links provide the product’s own instructions or relevant public guidance. Settings can differ by model and software version.